Returns & Exchanges
At APEX Supply Co., we stand behind the quality of our home goods and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal or visit our returns center with your order number and zip code to start the process.
- 2.Prepare Your Package
Carefully pack the items in their original boxes with all hardware and manuals included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from your email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; refunds are typically processed within 5-7 business days of arrival.
